Privacy Policy

Privacy Policy
Effective Date: 1 July 2023
PromoReach Media, a division of Ingenuity Industries South Africa (Reg. No. K2023197197), respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) and good industry practice.

1. Who We Are
This Privacy Policy applies to information collected by PromoReach Media via our website and communication channels.
Office Address: 108 Oxford Road, Rosebank, Sandton, South Africa
Contact Email: kai.viljoen@promo-reach.com

2. What Personal Information We Collect
We only collect personal information that you voluntarily provide to us when:

• Submitting a contact form

• Subscribing to our newsletter

• Signing up for a paid marketing retainer

This may include:

• Full name

• Email address

• Phone number

• Your message or inquiry

• Billing details (if you subscribe to paid services)
   

3. Why We Collect It
We process this information for the following lawful purposes:

• To respond to your inquiries or requests

• To send marketing or educational content you have subscribed to

• To manage billing and delivery of contracted services

We do not collect unnecessary data or use it beyond its stated purpose.

4. How We Store and Protect It

• Data is stored securely using Wix’s platform infrastructure.

• Access to personal data is limited to authorized personnel only.

• We do not use tracking cookies or third-party advertising cookies.

• Wix provides built-in HTTPS encryption for secure transmission.
   

5. Analytics & Cookies

• We use only Wix’s built-in analytics to monitor basic site performance (e.g., page views, duration).

• We do not use any external cookies, tracking pixels, or third-party marketing tools.
   

6. Data Sharing
We do not sell, rent, or trade your personal information.
We also do not use CRMs or third-party marketing integrations.
Your data stays within PromoReach and its secure infrastructure.

7. Your Rights
You have the right to:

• Opt out of marketing communications at any time.

• Request deletion of your data by contacting us directly.

• Access or correct your personal information upon request.

To exercise these rights, email: kai.viljoen@promo-reach.com

8. Retention
Unless explicitly requested otherwise, we retain user information indefinitely for communication or billing continuity.

9. International Users
PromoReach Media currently serves only clients and visitors within South Africa.
If that changes, this policy will be updated accordingly.

10. Children
Our website and services are not intended for persons under 18.
We do not knowingly collect personal data from children.

11. Policy Updates
This Privacy Policy may be updated from time to time.
All changes will be published on this page with the effective date updated accordingly.
Questions or concerns?
Please reach out to kai.viljoen@promo-reach.com and we’ll assist you promptly and respectfully.